// add this before event code to all pages where PII data postback is expected and appropriate ttq.identify({ "email": "", // string. The email of the customer if available. It must be hashed with SHA-256 on the client side. "phone_number": "", // string. The phone number of the customer if available. It must be hashed with SHA-256 on the client side. "external_id": "" // string. Any unique identifier, such as loyalty membership IDs, user IDs, and external cookie IDs.It must be hashed with SHA-256 on the client side. }); ttq.track('ViewContent', { "contents": [ { "content_id": "", // string. ID of the product. Example: "1077218". "content_type": "", // string. Either product or product_group. "content_name": "" // string. The name of the page or product. Example: "shirt". } ], "value": "", // number. Value of the order or items sold. Example: 100. "currency": "" // string. The 4217 currency code. Example: "USD". }); ttq.track('Search', { "contents": [ { "content_id": "", // string. ID of the product. Example: "1077218". "content_type": "", // string. Either product or product_group. "content_name": "" // string. The name of the page or product. Example: "shirt". } ], "value": "", // number. Value of the order or items sold. Example: 100. "currency": "", // string. The 4217 currency code. Example: "USD". "query": "" // string. The word or phrase used to search. Example: "SAVE10COUPON". }); ttq.track('Contact', { "contents": [ { "content_id": "", // string. ID of the product. Example: "1077218". "content_type": "", // string. Either product or product_group. "content_name": "" // string. The name of the page or product. Example: "shirt". } ], "value": "", // number. Value of the order or items sold. Example: 100. "currency": "" // string. The 4217 currency code. Example: "USD". }); ttq.track('ClickButton', { "contents": [ { "content_id": "", // string. ID of the product. Example: "1077218". "content_type": "", // string. Either product or product_group. "content_name": "" // string. The name of the page or product. Example: "shirt". } ], "value": "", // number. Value of the order or items sold. Example: 100. "currency": "" // string. The 4217 currency code. Example: "USD". }); ttq.track('AddToWishlist', { "contents": [ { "content_id": "", // string. ID of the product. Example: "1077218". "content_type": "", // string. Either product or product_group. "content_name": "" // string. The name of the page or product. Example: "shirt". } ], "value": "", // number. Value of the order or items sold. Example: 100. "currency": "" // string. The 4217 currency code. Example: "USD". }); ttq.track('CompleteRegistration', { "contents": [ { "content_id": "", // string. ID of the product. Example: "1077218". "content_type": "", // string. Either product or product_group. "content_name": "" // string. The name of the page or product. Example: "shirt". } ], "value": "", // number. Value of the order or items sold. Example: 100. "currency": "" // string. The 4217 currency code. Example: "USD". }); ttq.track('SubmitForm', { "contents": [ { "content_id": "", // string. ID of the product. Example: "1077218". "content_type": "", // string. Either product or product_group. "content_name": "" // string. The name of the page or product. Example: "shirt". } ], "value": "", // number. Value of the order or items sold. Example: 100. "currency": "" // string. The 4217 currency code. Example: "USD". });
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Industry News & Information

What is a DCA Commission?

At Sentinel Legal, we strive to provide clarity on various financial practices impacting consumers. One such practice is the Discretionary Commission Arrangement (DCA) in motor finance. Understanding this term is crucial for anyone considering a car finance deal or evaluating an existing one.



What is a Discretionary Commission Arrangement?

A Discretionary Commission Arrangement refers to the commission structure where car dealers and finance brokers earn commissions based on the interest rate they secure for a consumer's car loan. The higher the interest rate in the finance deal, the larger the commission earned by the dealer or broker. This commission is typically a percentage of the overall car loan amount and can significantly impact the total cost of the car loan taken out by the individual. Simply put, you’ll pay a higher amount each month for your car, just because the dealer wanted to earn more commission.


How Does It Work?

When a consumer approaches a car dealer for a finance agreement, the dealer collaborates with a finance provider to offer a loan. In many cases, the dealer or broker is incentivised to put the consumer on a higher interest rate because they’ll earn a higher commission. This commission can rise significantly, sometimes reaching as high as 20% of the total loan amount. For example, on a £15,000 car loan, the commission could be as much as £3,000.

 

Why is This Problematic?

This commission structure creates a clear conflict of interest. Car dealers and brokers are motivated to sell higher interest rate car finance to maximise their earnings through the commissions they earn from the lender. Often at the expense of the consumer’s financial well-being. Consumers, unaware of this hidden cost, usually end up paying significantly more over the life of the loan.



Regulatory Response to Discretionary Commission Arrangements

Recognising the potential for consumer detriment, the Financial Conduct Authority (FCA) intervened and banned this practice in January 2021. The FCA's action aimed to protect consumers from inflated interest rates and ensure fairer, more transparent car finance deals.

 

Impact on Pre-2021 Motor Finance Agreements

For finance agreements made before this ban, many consumers might still be paying higher rates due to these discretionary commission arrangements. Evidence, supported by numerous successful court rulings by Sentinel Legal, indicates widespread use of such practices, leading to significant financial harm to consumers.


How Sentinel Legal Can Help with Your Motor Finance Claim

At Sentinel Legal, we specialise in helping consumers navigate these complex issues. If you believe your motor finance agreement included an unfair Discretionary Commission Arrangement, we can assist you in understanding your rights and pursuing a motor finance claim. Our team is dedicated to ensuring you receive the redress you deserve, like we have done already for 100’s of clients.

Sentinel Legal has already successfully won motor finance commission claims for hundreds of clients, recovering hundreds of thousands of pounds in compensation across all of its clients.


 

Contact Us for Motor Finance Claims

If you have any questions or need assistance with a potential discretionary commission arrangement claim, please contact us at contact@sentinellegal.co.uk

 

Sentinel Legal is here to support you every step of the way

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