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Motor Finance

Car Finance Claims Win: Sentinel Legal Secures Over £10,000 in Compensation Against BMW Financial Services

Sentinel Legal secured £10,200.33 in compensation against BMW Financial Services — with hidden commissions making up nearly 44% of the finance agreement.

10th November 20243 min read
Car Finance Claims Win: Sentinel Legal Secures Over £10,000 in Compensation Against BMW Financial Services

Breaking New Ground in Motor Finance Mis-Selling Claims

Sentinel Legal is proud to announce another significant victory in the car finance claims fight. This time, we successfully represented a client in a high-value claim against BMW Financial Services (GB) Limited, securing a total of £10,200.33 in compensation, including statutory interest and costs.

Case Details

  • **Defendant:** BMW Financial Services (GB) Limited T/A Alphera Financial Services
  • **Track:** Fast Track
  • **Stage Settled:** At Trial
  • **Case Type:** PCP (Personal Contract Purchase)
  • **Settlement Amount:** £5,877.33
  • **Total Due:** £10,200.33

This case highlights the pervasive issue of hidden commissions within the motor finance sector. A commission of £4,439.61 — nearly 44% of the finance agreement — was concealed from our client, resulting in an unfair financial relationship.

Why This Case Matters

  • **Hidden Commissions** — the commission amount represented a significant portion of the finance agreement, yet it was undisclosed to the consumer.
  • **Conflict of Interest** — the broker's financial incentive undermined their ability to act impartially, violating FCA guidelines.
  • **Consumer Impact** — the non-disclosure directly inflated the cost of credit for our client, leading to financial harm.

Financial Breakdown

  • **Settlement Amount:** £5,877.33
  • **Statutory Interest and Costs:** £4,323.00
  • **Total Compensation:** £10,200.33

This outcome not only rectified the financial harm done to our client but also set a precedent for similar claims. Sentinel Legal continues to lead the charge in exposing and addressing these unjust practices.

Motor finance mis-selling occurs when lenders or brokers fail to provide clear, transparent information about finance agreements, such as hidden commissions or unfair terms, leading to financial harm for the consumer.

Undisclosed commissions create a conflict of interest, where brokers prioritise their financial gain over securing the best deal for the consumer. This can significantly increase the overall cost of credit.

Yes, you may be eligible to claim if your agreement involved undisclosed commissions or unfair terms. Contact Sentinel Legal for a free assessment.